Services · Run
Launch is day one. After it, someone has to keep the system up, current and moving: the ops, the roadmap, the admin and the bills. We do that on a monthly retainer, and it is how most of our clients work with us.
- A business that runs on its software (the store, the CRM, the portal, the AI layer) and does not want to hire a team to keep it alive.
- A company whose system works today but has not been patched, upgraded or improved in a while.
- A team with a long list of small changes and nobody whose job it is to ship them.
What we do
The work, in plain words.
- 01
Hosting and monitoring
Deployed, watched and backed up, and fixed when it breaks. Health checks on every property we run, and a daily digest of what is up, what is late and what ran over budget.
- 02
Staying current
Security patches, dependency and platform upgrades, done in small steps with tests, so the system never drifts years behind.
- 03
Product management
We keep the roadmap with you, set priorities, and run the releases: new features, new integrations, new AI, on a system that keeps running while it changes.
- 04
Platform admin
Users, roles, imports, data fixes and your team's questions, answered by people who know the system.
- 05
Cost and vendors
Cloud, AI and third-party spend kept in check: we read the bills, find what is wasted, and tell you before a cost grows.
How it starts
Three steps, each in writing.
- Step 1
A conversation
What runs, who uses it, and what you want it to do next.
- Step 2
A written scope
What we look after each month, and the retainer, sized to the system.
- Step 3
Month one
Access, backups checked, monitoring on, the first fixes shipped. Then every month after.
Proof
Running today, not a promise.
Samplyn, run by the team that built it
Three years in daily use by a national apparel wholesaler. We watch it, patch it, manage its cloud and AI spend, answer its users, and keep shipping to it.
The apparel platform case →Build & Run, what most clients choose
Hosting, monitoring, security, upgrades and backups handled; a roadmap we run for you; platform admin and costs kept in check; one person accountable.
The three ways to engage →Controls we run every day
Backups in a separate cloud project, checked daily, health checks and audit trails: the same controls on every system we run.
Trust and compliance →
What we do not do
Where we draw the line.
- We do not publish uptime or response-time figures; we tell you what we run and show you the checks.
- We do not lock you in. The retainer has no long term, and you keep everything when you leave.
- We do not sell hours by the bucket. The retainer covers the system, sized to it.
Questions
What people ask first.
Do you only support software you built?
No. We also take over systems someone else built, read them first, make them safe, and then run them the same way.
What does the monthly retainer cover?
Hosting, monitoring, security patches and upgrades, backups, platform admin, product management and cost control, as written in the scope. New features ship inside it or as their own scoped piece, agreed up front.
Who do we talk to?
The founder, Philip Radvan, is accountable for every system we run, and the senior team that knows your system does the work.
What happens when something breaks?
We are watching the same checks you would want watched, so we usually know first. We fix it, tell you what happened in plain words, and change what let it happen.
Is there a minimum term?
No long lock-in. Give notice and you keep everything, with a clean handover.
How much does it cost?
It depends on the system. The founder quotes after the first conversation, in writing, before any work starts. There is no price list on the site.
No prices on this site: the founder quotes in writing after the first conversation. How engagements work.
Tell me what you need.
Philip Radvan, founder. Every message lands with me, and it's me on the call.